Below is a list of the most frequent issues reported by May First members including links to diagnostic checklists and possible fixes.
Inactive titles that appear as [Link to page] are placeholders for needed documentation pages that have not yet been written. See more info if you'd like to help.
If you cannot find information related to the issue you are experiencing here contact May First technical support.
Help! I can't send email - my username is not allowed to send from this domain
[Help! I am not receiving e-mails]
[Help! I am having problems sending e-mails]
[Help! I am receiving lots of Spam]
[* Other e-mail related issues]
[Help! My website is down]
[Help! My TLS (https) certificate is invalid/expired]
[Help! My website is slow]
[Help! My website has been hacked]
[* Other website related issues]
[Help! I've lost my password]
[Help! I cannot login to my account]
[* Other user account related issues]
[Help! I am receiving an error in the control panel]
[Help! My control panel change is stuck in pending-update or pending-insert]
[* Other control panel related issues]
[Help! I can't access Nextcloud]
[Help! I can't share with another user through Nextcloud]
[Help! I can't open OnlyOffice document]
Help! My Calendar invites are not being sent when using Thunderbird
Help! I can't edit Nextcloud office documents on my mobile phone
[* Other Nextcloud related issues]
[* Other database related issues]
[* Other email list related issues]